Water and Sewer Superintendent: Glenn Green, (912) 764-0693
The water and sewer department is responsible for water treatment, storage and the distribution system; and also the wastewater collection and pumping to the Waste Water Treatment Plant.
The City’s water is pumped from 6 deep ground water wells (capable of pumping 10.4 million gallons per day), that is treated using Chlorination, Fluoridation, and Phosphate for corrosion control and then pumped to 6 elevated storage tanks with the capacity of 2.9 million gallons and distributed throughout the City, and parts of the County. Wastewater is collected in the sanitary sewer system and pumped using 25 pump stations where gravity flow is not possible, then treated at the state-of-the-art, 10 million gallons daily capacity, wastewater treatment plant.
The City must meet stringent US Environmental Protection Agency standards for the treatment of drinking water. Therefore, our operators are required to obtain state licensing by the state of Georgia in water treatment, water distribution, and sewerage collection system operation.
Fees & Rates
In order to keep our rates low, some SPLOST funds are used for major projects. The City charges fees for service based upon actual consumption. Prices are set to cover the cost of personnel, operations, equipment and improvements and extensions of the systems. Unlike private utility companies, the City does not have to pay property or income taxes, and there are no distributions to shareholders, since the City is tax-exempt and non-profit. Therefore, all net income is either put back into the system, or transferred to the General Fund in order to reduce the need for property taxes to support other City operations. Either way, our citizens and customers are the beneficiaries.
Temporary Water Service from Fire Hydrants
- $700.00 refundable security deposit per meter set and a one-time service fee of $60.00 per meter set
- Actual water usage will be charged and billed using the applicable water rate schedule
- To obtain a hydrant meter, you will need to come by our office at 58 East Main St, Suite B to fill out an order and pay your deposit and service fee of $760.00. We accept cash, check and credit card. We do not accept Discover or AMEX.
- You can also print the application here and return by email to: public.utilities@statesboroga.gov
Water Conservation Program
Georgia EPD Declares Level 1 Drought Response, Calls For Water Conservation
Worsening drought conditions throughout most of the state have prompted a Level 1 Drought Response declaration from the Georgia Environmental Protection Division (EPD). This means public water utilities in 103 counties will be required to begin a public information campaign to help citizens better understand drought, its impact on water supplies and the need for water conservation.
According to the federal government’s U.S. Drought Monitor, https://droughtmonitor.unl.edu/CurrentMap/StateDroughtMonitor.aspx?GA the drought has affected the entire state with conditions ranging from abnormally dry to extreme drought. As a result, most of the counties in Georgia must follow the Level 1 Drought Response requirements.
“This serves as a reminder for all Georgians to use water wisely,” said EPD Director Richard Dunn. “It also gives public water systems an opportunity to educate their customers on the importance of water conservation.”
To determine the appropriate level of drought response, EPD considers several factors including precipitation, stream flows, groundwater, reservoir levels, short-term climate predictions and soil moisture. EPD monitors and produces publicly available reports on these conditions on a monthly basis.
“The current flash drought we are in is primarily agricultural, but it can also affect water supply,” said state climatologist Bill Murphey. “It came on quickly due to the intense daytime heating, lack of rainfall and sudden decrease in soil moisture we experienced in September.”
The public information campaign under a Level 1 Drought Response requires water utilities to circulate drought and water conservation information in one or more of the following: newspaper advertisements, water bill inserts, website homepages, social media and notices posted in public libraries.
The public information campaign will be required in the following counties: Appling, Athens-Clarke, Bacon, Baldwin, Banks, Barrow, Bartow, Bibb, Bleckley, Brooks, Bryan, Bulloch, Burke, Butts, Carroll, Charlton, Chatham, Cherokee, Clayton, Clinch, Cobb, Coweta, Crawford, Crisp, Dawson, Decatur, Dekalb, Dooly, Douglas, Echols, Effingham, Fannin, Fayette, Forsyth, Franklin, Fulton, Gilmer, Gordon, Grady, Greene, Gwinnett, Habersham, Hall, Hancock, Haralson, Harris, Heard, Henry, Houston, Jackson, Jasper, Jenkins, Johnson, Jones, Lamar, Laurens, Lee, Liberty, Long, Lowndes, Lumpkin, Macon, Marion, McIntosh, Meriwether, Monroe, Morgan, Murray, Newton, Oconee, Paulding, Peach, Pickens, Pierce, Pike, Polk, Pulaski, Putnam, Rabun, Rockdale, Schley, Screven, Seminole, Spalding, Stephens, Sumter, Talbot, Taylor, Thomas, Tift, Towns, Troop, Turner, Twiggs, Union, Upson, Walton, Ware, Washington, Wayne, White, Wilkinson and Worth counties.
In addition, the outdoor water use schedule required under the Water Stewardship Act of 2010 remains in place. It limits outdoor water use year-round to the hours between 4 p.m. and 10 a.m. There are several exceptions to this limitation listed at https://epd.georgia.gov/watershed-protection-branch/water-conservation.
For example, the following activities may be done at any time of day under a Level 1 Drought Response:
- Irrigation of personal food gardens may be done at any time of day;
- Irrigation of new and replanted plant, seed, or turf may be done at any time of day for 30 days after installation;
- Drip irrigation or irrigation using soaker hoses may be done at any time of day; and
- Hand watering with a hose with automatic cutoff or handheld container may be done at any time of day.
Public water systems may not impose restrictions on outdoor watering that are different from state requirements unless they obtain a variance from EPD. Currently, the City of Griffin and Coweta County have received variances for a Level 2 response, which restricts outdoor watering to two days a week.
EPD maintains a web page to keep the public informed regarding drought indicators, current variances, and EPD actions regarding drought: https://epd.georgia.gov/about-us/watershed-protection-branch/drought-management. Water conservation information is available at https://epd.georgia.gov/watershed-protection-branch/water-conservation.
Print Submission Form HERE
Free Shower Head
To Qualify:
- You must own and occupy the home
- You must be connected to City water
- We will replace up to two (2) shower heads per household
$50.00 Rebate on Low Flow Commode
To Qualify:
- You must own and occupy the home
- You must be connected to City water
- Must have been installed within the past 12 months
- Must provide receipt where unit was purchased and receipt where unit was installed. If installed by homeowner, the city will verify by appointment.
Frequently Asked Questions
Click HERE for Frequently Asked Questions
Maps